![]() This entire experience has been a fiasco with lots of wasted hours and phone calls. I've had great experience with Enterprise in the past but they shouldn't allow customers to book rentals that they can't support internally. All drivers must be at least 25 years of age to rent a vehicle. I was told I would be contacted by the OKC airport location but I returned several days ago and am still waiting. I returned the car to the agreed upon city location in Houston but they were unable to give me a receipt because of the aforementioned issue with picking up and dropping off at other locations. I had to go back to the airport the next day to try to get my rental straightened out since phone customer support was useless. Apparently this isn't supported internally at Enterprise and causes all kinds of issues. Enterprise allows customers to reserve cars online that pick-up at airport locations and return to city locations. Neither of the 2 employees could get their tablets to work. While you are there be ready to be treated as if you are bothering them by trying to rent a car. It took more than an hour to get my car at the OKC airport. 25 reviews of Hertz Rent A Car 'Rent here at your own risk Manager Marqes has your card info and will put charges on it after you leave. ![]()
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